Patients

It doesn’t matter which specialty you practice or where you practice. The medical groups that will thrive three years, five years, even ten years from now will be those that have done this one

This is the third in a series examining how medical groups are appealing to patients as consumers. The first post introduced the concept of patient experience management (PXM), an emerging

by Emily Peters Talking about money has long been considered taboo in medicine, but your patients’ perspective has changed. A 2017 study found that 70 percent of patients now think it’s a good

Today’s patients are approaching healthcare with consumer expectations, demanding modern, frictionless experiences from intake to payment and follow-up. Smartphones have only been the catalyst

In today’s medical economy, practices are being reimbursed on how satisfied patients are. The majority of the healthcare industry responded by getting patients to use a portal or rolling out a