{"id":10103,"date":"2013-11-25T18:15:29","date_gmt":"2013-11-25T23:15:29","guid":{"rendered":"http:\/\/www.poweryourpractice.com\/?p=10103"},"modified":"2013-11-25T18:15:29","modified_gmt":"2013-11-25T23:15:29","slug":"5-smart-implementation-questions","status":"publish","type":"post","link":"https:\/\/carecloud.com\/continuum\/5-smart-implementation-questions\/","title":{"rendered":"5 Smart Implementation Questions for Your New Health IT Vendor"},"content":{"rendered":"<p style=\"text-align: left;\">Are you included in the <a href=\"https:\/\/www.carecloud.com\/continuum\/what-operational-improvements-are-practices-looking-for-in-2013\/\">20% of U.S. physicians<\/a> who intend to implement a new health IT solution this year? Maybe your EHR isn\u2019t facilitating patient encounters as advertised. Or perhaps your practice management software isn\u2019t showing the return on investment you were promised.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p style=\"text-align: left;\">If so, you\u2019ll have to get up-to-speed on the implementation process before purchasing any software.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><!--more-->To help guide physicians through the \u201crip and replace\u201d era of health IT software, we\u2019ve asked the implementation experts at CareCloud for advice. They provided a go-to list of questions customers should be asking potential health IT software vendors about implementation.<\/p>\n<p><strong>Will I have a dedicated implementations specialist, or will my practice be passed around?<\/strong><strong style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/strong><\/p>\n<p>The best vendors <a href=\"https:\/\/www.carecloud.com\/continuum\/characteristics-exceptional-health-it-vendor\/\">dedicate a single implementation specialist<\/a> to your practice. The specialist becomes the contact person during the implementation process, which creates a more personal relationship between the vendor and your practice.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><strong>Is your implementations team located in the United States?<\/strong><strong style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/strong><\/p>\n<p>Adapting to new technology is seldom easy, but experiencing a language barrier with the person in charge of guiding you can be even more frustrating. Look for domestic-based health IT solutions to avoid linguistic disconnects.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><strong>Have you implemented this type of specialty before?<\/strong><span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.carecloud.com\/continuum\/what-orthopedic-surgeons-need-from-health-it-software\/\">Each specialty<\/a> brings a distinct set of challenges and, as a result, requires different software capabilities. Therefore, your implementations team should be fully aware of your specialty\u2019s needs. Make sure you go with software that has been thoroughly vetted within your specialty.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><strong>Are there any additional charges or hidden fees associated with implementation?<\/strong><strong style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/strong><\/p>\n<p>Generally, with vendors like CareCloud, the cost of implementation is a one-time fee. Some companies, though, charge hidden fees throughout the implementation process. Make sure the language in your contract doesn\u2019t leave room for sneaky extra charges.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p><strong>Will my patient data transfer over?<\/strong><strong style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/strong><\/p>\n<p>How your data will transfer from your current EHR to your next should be, by far, your biggest concern in the process of switching EHRs.<span style=\"font-size: 13px; line-height: 19px;\">\u00a0<\/span><\/p>\n<p>Any vendor who makes promises about what data can be transferred between the systems without analyzing your actual data is just guessing. Prior to making a commitment, have your potential vendor verify whether your old EHR patient data will be updated in the new system.<\/p>\n<p>Ultimately, a health IT vendor is like a new partner to your practice. They should be willing to assist you through every step of implementation. Imagine what kind of problems will emerge down the road, if they don\u2019t get you off on the right foot.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Are you included in the 20% of U.S. physicians who intend to implement a new health IT solution this year? Maybe your EHR isn\u2019t facilitating patient encounters as advertised. Or perhaps your practice management software isn\u2019t showing the return on investment you were promised.\u00a0 If so, you\u2019ll have to get up-to-speed on the implementation process [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":32786,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[2],"class_list":["post-10103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-growth","tag-growth"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>5 Must-ask Questions Before Software Implementation<\/title>\n<meta name=\"description\" content=\"To help guide physicians through the \u201crip and replace\u201d era of health IT software, we\u2019ve asked the implementation experts at CareCloud for advice.\" \/>\n<meta name=\"robots\" content=\"index, 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