{"id":10693,"date":"2013-10-15T22:50:28","date_gmt":"2013-10-16T02:50:28","guid":{"rendered":"http:\/\/blog.carecloud.com\/?p=10693"},"modified":"2025-06-26T14:56:02","modified_gmt":"2025-06-26T14:56:02","slug":"3-techniques-to-maximizing-your-ar","status":"publish","type":"post","link":"https:\/\/carecloud.com\/continuum\/3-techniques-to-maximizing-your-ar\/","title":{"rendered":"3 Techniques to Maximizing Your A\/R"},"content":{"rendered":"

Even if your\u00a0A\/R department is running smoothly right now, it\u2019s important to assess the process from time to time to ensure your cash flow continues to thrive.<\/p>\n

We suggest using the following three medical A\/R cleanup tips to help your practice collect more payments in less time:<\/p>\n

<\/p>\n

1. Purge Old Data<\/strong><\/h3>\n

The first step in cleaning up A\/R is to take out the trash.<\/p>\n

The amount of outdated patient information housed in your systems can be troublesome. If you haven\u2019t been keeping it up-to-date, it can easily get out of control.<\/p>\n

It\u2019s not enough to have your front desk staff\u00a0collect insurance and contact information<\/strong>\u00a0from new patients. Try getting your employees at reception to ask patients to validate their personal information and insurance card data at every visit. Then, make the updates in your system immediately.<\/p>\n

Once your data collection process is revamped, take a close look at the data you have and identify what you can get rid of. You\u00a0don\u2019t need to retain the data\u00a0of patients who have long-ago left your practice. Purge what you can, then move on to new patients.<\/p>\n

Have you been waiting for a missed co-pay\u00a0from a deceased patient or a vaccine reimbursement from a now-out-of-business payer? It might be time to just mark those small balances as losses, rather than allocating staff, money and effort into continually billing for them.<\/p>\n

Large balances are a different story, though. It\u2019s always a good idea to\u2026<\/p>\n

2. Collect From Recurring Patients<\/strong><\/h3>\n

This one may seem obvious, but in many practices,\u00a0patients with outstanding balances\u00a0are often let off the hook for payment at the time of visit.<\/p>\n

This can allow patients to\u00a0accumulate balances that grow with every visit. Getting your A\/R in tiptop shape requires that you collect existing balances on the date of service and eliminate them from your to-do list.<\/p>\n

Your front desk attendants are the first employees patients encounter and your best allies in collecting. Give them the tools they need to procure payment on the day of a patient\u2019s visit.<\/p>\n

Follow this simple plan:<\/p>\n

    \n
  • Post a clear and understandable payment policy in your reception area.<\/li>\n
  • Develop a system in which your front desk staff checks the next day\u2019s appointments for existing balances before making reminder calls or sending confirmation emails.<\/li>\n
  • In those communications,\u00a0inform patients with outstanding balances\u00a0that they will be expected to relinquish payment as soon as they arrive.<\/li>\n
  • When the patient arrives, staff should be polite yet uncompromising about payment requirements and escalate the situation to a billing department rep or manager if the patient refuses to pay.<\/li>\n<\/ul>\n

    3.\u00a0Run Reports on Collections Trends<\/strong><\/h3>\n

    So you\u2019ve discarded any unnecessary data and recuperated what you were owed. Now, you\u2019re ready to do some proper reporting.<\/p>\n

    \u201cFailure to analyze collection performance can be a major headache,\u201d\u00a0writes Judy Capko of Physicians Practice. \u201cToo often the staff is focused on getting the billing off their desks and the claims submitted, but have little time to follow up on receivables, analyze the practice\u2019s financial performance, and improve collections.\u201d<\/p>\n

    To\u00a0monitor A\/R effectiveness,<\/strong> it\u2019s important to perform upkeep on your collections process by using the analytics provided by your practice management system. Proper reporting identifies areas of weakness in your revenue cycle.<\/p>\n

    Are you performing exceptionally when it comes to patient collections but receiving a high percentage of denials?<\/p>\n

    Weekly analysis of your collection\u2019s backlog\u2013\u00a0along with other reports\u00a0\u2013 will\u00a0clarify problematic payer tendencies<\/strong>. Once you know what areas to address, you can give appropriate attention to perfecting your money stream.<\/p>\n

    Not to mention, continued monitoring is the only way to ensure you keep things orderly in accounts receivable.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Even if your\u00a0A\/R department is running smoothly right now, it\u2019s important to assess the process from time to time to ensure your cash flow continues to thrive. We suggest using the following three medical A\/R cleanup tips to help your practice collect more payments in less time:<\/p>\n","protected":false},"author":1,"featured_media":32787,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[39],"class_list":["post-10693","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-revenue","tag-revenue"],"yoast_head":"\n3 Techniques to Maximizing Your A\/R \u2013 Continuum<\/title>\n<meta name=\"description\" content=\"Even if your A\/R is running smoothly right now, it\u2019s important to assess the process from time to time to ensure your cash flow continues to thrive.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/carecloud.com\/continuum\/3-techniques-to-maximizing-your-ar\/\" \/>\n<meta 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