{"id":11495,"date":"2015-05-13T17:17:07","date_gmt":"2015-05-13T21:17:07","guid":{"rendered":"http:\/\/www.poweryourpractice.com\/?p=11495"},"modified":"2025-10-21T14:26:30","modified_gmt":"2025-10-21T14:26:30","slug":"what-more-consumer-driven-healthcare-could-mean-for-your-practice","status":"publish","type":"post","link":"https:\/\/carecloud.com\/continuum\/what-more-consumer-driven-healthcare-could-mean-for-your-practice\/","title":{"rendered":"What More Consumer-Driven Healthcare Could Mean for Your Practice"},"content":{"rendered":"<div>\n<p>Many patients already check social media and online reviews before coming to your medical practice. They also show up with specific questions after looking up symptoms online, sometimes even on their smartphones during a visit.<\/p>\n<\/div>\n<p>Consumers will continue to drive changes in their healthcare experience with more and bigger changes coming soon. That\u2019s the consensus of industry experts at the emerge Americas 2015 conference in South Florida.<\/p>\n<p><!--more--><\/p>\n<h4>Patients will have more say in healthcare because:<\/h4>\n<p><strong>The Affordable Care Act is fueling more innovation<\/strong><br \/>\n<strong>Consumers are paying a greater share of healthcare expenses<\/strong><br \/>\n<strong>New technology is making direct involvement easier<\/strong><\/p>\n<p>\u201cConsumerism will likely revolutionize this industry,\u201d said Barbara Ryan,\u00a0<strong>CNBC Contributor.<\/strong>\u00a0\u201cIt is crucial [the industry] reaches consumers with relevant information and educates them on costs and outcomes. With that, it\u2019s an opportunity for us to benefit from a more connected and cost-effective health care system.\u201d<\/p>\n<h4>Higher Stakes with Higher Deductible Plans<\/h4>\n<p>Consumers pay a greater percentage of healthcare expenses. \u201cThe ACA was the catalyst to start innovation in the health care space. But what really threw the fuel on the fire was the fact that one-third of Americans are on high deductible plans now,\u201d George Gordon, Executive Director of\u00a0<strong>Healthbox Florida<\/strong>, said at #emerge15.<\/p>\n<h4>Technology-Fueled Engagement<\/h4>\n<p>Consumers are looking for meaningful, measurable value. \u201cSome of the data and technology is enabling a lot of this, enabling consumers to make informed choices,\u201d said Jeff Woods, Managing Director of U.S. Healthcare Practice at Parthenon, Ernst &amp; Young. Consumer-driven healthcare will likely also mean more transparent pricing, he added.<\/p>\n<p>Dr. Pat Basu, Chief Medical Officer at\u00a0<strong>Doctors on Demand<\/strong>, explained how video visit technology brings physicians and patients closer together. Patients use an app to connect with a doctor in their state. The physicians diagnose conditions such as sinus infections, urinary tract infections and rashes that might otherwise drive patients to urgent care or an ER. Company data show 93% of video visits resolve a concern at the time of care, with the remaining 7% of people given specific guidance on what to do next.<\/p>\n<p>\u201cDoctors love it, patients love it. We have about 1400 physicians across the country \u2014 they love it because they get to spend about 55 minutes of the hour on diagnosis and treatment,\u201d Dr. Basu said.<\/p>\n<h4>An Increasing Role for Patient Portals?<\/h4>\n<p>It\u2019s not just about growing influence, it\u2019s about greater patient engagement as well. With the proliferation of electronic health records, more and more patients can engage with their medical providers and practices through secure patient portals. Meaningful Use incentives even require a minimum, proven level of electronic patient interaction.<\/p>\n<p>Consumers like <strong>online and mobile-friendly patient portals<\/strong> that give them a free, convenient way to stay in touch with providers. Some portals also let patients request appointments, access their clinical records and even pay their bills online.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Many patients already check social media and online reviews before coming to your medical practice. They also show up with specific questions after looking up symptoms online, sometimes even on their smartphones during a visit. Consumers will continue to drive changes in their healthcare experience with more and bigger changes coming soon. That\u2019s the consensus [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":43257,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[36,69],"tags":[5,265,266,24,89],"class_list":["post-11495","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-patients","category-show","tag-consumer-driven-healthcare","tag-emerge-americas","tag-high-deductible-plans","tag-patient-engagement","tag-patient-portal"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Consumer-Driven Healthcare can mean for your Medical Practice<\/title>\n<meta name=\"description\" content=\"Patients will continue to influence and shape their own healthcare experiences, experts say. 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