{"id":1428,"date":"2012-01-23T17:00:00","date_gmt":"2012-01-23T22:00:00","guid":{"rendered":"http:\/\/www.poweryourpractice.com\/?p=1428"},"modified":"2012-01-23T17:00:00","modified_gmt":"2012-01-23T22:00:00","slug":"other-useful-health-technologies-waiting-room-check-in-kiosks","status":"publish","type":"post","link":"https:\/\/carecloud.com\/continuum\/other-useful-health-technologies-waiting-room-check-in-kiosks\/","title":{"rendered":"Other Useful Health Technologies: Waiting Room Check-In Kiosks"},"content":{"rendered":"

Patient check-in can be a slow process that is costing your practice time and money, but new check-in kiosks can streamline the process.<\/p>\n

Though EHRs are dominating the healthcare IT headlines, there are a number of other systems available, like kiosks, that you can implement easily and use to make immediate, positive changes<\/strong> to your operations. This article is the second in a four-part series<\/a> highlighting the technologies you should start using to improve your practice.<\/p>\n

<\/p>\n

Revolutionize Your Waiting Room
\n<\/strong>Think about the last time you visited a doctor\u2019s office. How did you notify the front desk staff that you\u2019d arrived? For me, it was the old-fashioned method: paper sign-in sheet and pen.<\/p>\n

I noticed at that visit that the checked-in names above mine were covered over with a permanent marker. Is that really the best way to ensure patient privacy at the reception<\/strong>?<\/p>\n

Not anymore. New waiting-room kiosks allow patients to step up to a machine and check-in electronically once they arrive at the office. The devices enable HIPAA-compliant check-ins<\/a> that are quick, silent, and leave a blank screen up for the next patient\u2019s use.<\/p>\n

The kiosks \u2013 usually the same size as a desktop computer \u2013 also prompt patients to update their insurance and personal information. This eliminates the time your staff spends preparing and disseminating registration paperwork to patients.<\/p>\n

At Boca Raton, FL\u2019s West Boca Diagnostic Imaging Center, the deployment of kiosk technology has allowed providers to see 15-20 more patients per day<\/strong> than they could with traditional front desk check-ins.<\/p>\n

\u201cBy getting patients registered in a timely fashion, you\u2019re able to utilize all of your time slots versus having to block some time in the middle of the day as a catch-up,\u201d says Gary Grandovic, director of the West Boca practice<\/a>. \u201cRather than putting 30 minutes aside to catch up with our patient load, that 30-minute slot can be two or three patients. It\u2019s about getting the patient back to their exam on time.\u201d<\/p>\n

The best kiosk technologies also auto-check patient insurance info, verifying eligibility<\/strong> and instantly giving staff members the data they need to collect the proper co-pay before or after a visit. Practices commonly report that this electronic eligibility check greatly reduces claim denials<\/a>.<\/p>\n

The multi-tiered benefits of kiosk technology make it a sound investment for a busy practice, especially a multi-specialty office. So if you\u2019ve been noticing long lines of patients waiting to check-in at reception lately, you should definitely \u201cqueue\u201d into this innovative technology.<\/p>\n

Are you using a kiosk or still working with paper and pen?<\/strong><\/p>\n

Check out our previous “Other Tech” piece on digital scheduling systems, and come back next week, when we\u2019ll highlight how patient portals can enhance the flow of information between physicians and patients.<\/p>\n

Madelyn Young is a Content Writer for CareCloud and an expert on practice management, medical billing, HIPAA 5010, ICD-10, and revenue cycle management. You can read her work on Power Your Practice and the\u00a0CareCloud Blog<\/a>. Contact Madelyn with story suggestions, contributor articles, or any other feedback at\u00a0madelyn@poweryourpractice.com<\/a>\u00a0or follow her on Twitter\u00a0@madelyn_young<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

Patient check-in can be a slow process that is costing your practice time and money, but new check-in kiosks can streamline the process. Though EHRs are dominating the healthcare IT headlines, there are a number of other systems available, like kiosks, that you can implement easily and use to make immediate, positive changes to your […]<\/p>\n","protected":false},"author":1,"featured_media":32787,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[38,42,48],"class_list":["post-1428","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-trends","tag-icd-10","tag-leadership","tag-other-technologies"],"yoast_head":"\nUseful Health Tech: Waiting Room Check-In Kiosks<\/title>\n<meta name=\"description\" content=\"Patient check-in can be a slow process that is costing your practice time and money, but new check-in kiosks can streamline the process.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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