{"id":15103,"date":"2014-11-04T16:01:52","date_gmt":"2014-11-04T16:01:52","guid":{"rendered":"http:\/\/blog.carecloud.com\/?p=15103"},"modified":"2025-06-27T08:56:30","modified_gmt":"2025-06-27T08:56:30","slug":"new-partnership-advances-tech-driven-patient-reminders-engagement","status":"publish","type":"post","link":"https:\/\/carecloud.com\/continuum\/new-partnership-advances-tech-driven-patient-reminders-engagement\/","title":{"rendered":"Partner Q&A: Appointment Reminder Tech Can Drive Greater Patient Engagement"},"content":{"rendered":"

Talksoft Corporation, a cloud-based provider of patient notification, electronic messaging and appointment reminder systems, recently partnered with CareCloud, a leading provider of cloud-based practice management, electronic health records and medical billing software and services for medical groups<\/span>. We asked Eric Pearlman, Talksoft Director of Business Development, what advantages the new partnership offers modern, technology-friendly medical practices.<\/p>\n

<\/p>\n

Q: What are the biggest challenges you see physicians facing today?\u00a0<\/b><\/span><\/p>\n

A:<\/strong> Physicians and healthcare providers certainly face an extraordinary number of challenges on a daily basis. Effectively engaging and communicating with patients in a meaningful way is a prime example.<\/p>\n

\u201cPatient Engagement\u201d is an industry term that encompasses a number of different avenues of communications and education. And although technology can foster greater engagement, there is more to it. Finding the right balance between the use of technology and keeping a personal touch can be very challenging.<\/p>\n

Q: How is Talksoft helping physicians solve some of these challenges?\u00a0<\/b><\/span><\/p>\n

A:<\/strong> Talksoft offers multi-modal communication choices that are interactive and flexible.\u00a0 Said simply, practices can setup a messaging process where patients can receive notifications via phone, text, e-mail, or Talksoft\u2019s mobile app.<\/p>\n

Physicians can tailor messaging by patient demographics or patient preferences. The result is a much more personalized choice of communications.\u00a0 For example, some patients prefer text messages or notifications through our mobile app while others prefer phone calls.\u00a0 Strengths of Talksoft include our 14 years of experience delivering clear messages and the flexibility not to \u201cover-communicate.\u201d<\/p>\n

Q: What benefits for physician practices do you anticipate from the partnership between Talksoft Corporation and CareCloud?\u00a0<\/b><\/span><\/p>\n

A:<\/strong> Talksoft\u2019s automated and seamless integration with CareCloud takes the manual effort often associated with other messaging systems out of the practice\u2019s hands.\u00a0 This allows more time for the practice to work on patients\u2019 needs and to reduce operating expenses.\u00a0 Talksoft\u2019s integration also ensures that we are sending out messages based on the most current and accurate appointment information.<\/p>\n

Q: How does being a cloud-based solution provider allow you to respond to feedback and suggestions from physicians or their office staff about your services?<\/b><\/span><\/p>\n

A:<\/strong> Every client is assured that they have the very latest version of the Talksoft service.\u00a0 Telecommunications is a rapidly changing industry and it\u2019s important that the messaging service you\u2019re using is the best that it can be.\u00a0 Talksoft proudly offers many proprietary, behind the scenes, technological features,<\/span> such as those that enable a higher degree of vocal clarity than most competitors.\u00a0 Being cloud-based with all customers on the same version and platform also enables customer support to quickly answer questions while on the phone.<\/p>\n

Q: How do Talksoft appointment reminder systems help doctors meet Meaningful Use requirements?<\/b><\/span><\/p>\n

A:<\/strong> Talksoft\u2019s messaging services help practices qualify for Meaningful Use Incentives by contributing to the requirements of Stage 1 Menu Objective 4 <\/b><\/a>and Stage 2 Core Objective 12<\/b><\/a>.<\/span><\/p>\n

All of Talksoft\u2019s products can process \u201cpatient preference\u201d information to send out reminders for preventative\/follow-up care.\u00a0 Patients can choose reminders by phone, text, and\/or e-mail.\u00a0 We can also process preferred phone number preference (mobile, home, etc.).<\/p>\n

Practices can meet both Meaningful Use measures by simply turning on Talksoft\u2019s RemindMe and Recall products.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"

Talksoft Corporation, a cloud-based provider of patient notification, electronic messaging and appointment reminder systems, recently partnered with CareCloud, a leading provider of cloud-based practice management, electronic health records and medical billing software and services for medical groups. We asked Eric Pearlman, Talksoft Director of Business Development, what advantages the new partnership offers modern, technology-friendly medical […]<\/p>\n","protected":false},"author":1,"featured_media":32787,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[104,63,24,105,106],"class_list":["post-15103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-revenue","tag-appointment-reminders","tag-meaningful-use","tag-patient-engagement","tag-patient-reminders","tag-talksoft"],"yoast_head":"\nAppointment Reminders Drive Greater Patient Engagement<\/title>\n<meta name=\"description\" content=\"Discover potential benefits of cloud-based appointment reminder software, including greater patient engagement and meeting more Meaningful Use milestones.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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