Want to help your medical group make a smooth transition to a new practice management system? Start with a few tips from a medical group that has \u2018been there, done that\u2019 \u2013 and save yourself some time.<\/p>\n
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Alexandra Archibald, MBA, CMPE, Administrator for Somerset Orthopedic Associates in Bridgewater, N.J., guided her seven-surgeon orthopedic group to cloud-based practice management software. She recently shared her story in an on-demand webinar and case study.<\/p>\n
Based on Alexandra\u2019s experience, tips to ease the transition include:<\/strong><\/p>\n User experience is essential, and not just after a medical group moves to modern practice management software. The look and feel of the new system can help convince your staff you made the best choice and get their help to champion a smooth transition.<\/p>\n \u201cMany times we heard \u2018it looks like Facebook,? it feels like Facebook, it\u2019s visual like Facebook.\u2019 It made it very easy to teach the staff,\u201d Alexandra said in the on-demand webinar<\/strong>. \u201cIt\u2019s very visual, so it\u2019s easy for people to pick up. The action buttons are green and the screens are not overly complicated.\u201d<\/p>\n Generate enthusiasm from physicians and staff by demonstrating features they\u2019re each likely to say will improve or solve their workflow struggles.<\/p>\n The orthopedic surgeons at Alexandra\u2019s group initially \u201cwere a bit resistant to go on to the cloud. When they realized they could walk around with an iPad and have the x-rays and CareCloud all in the same place \u2026 then we started to see the shift,\u201d she said. \u201cThey are now very happy that we switched to a cloud-based system.\u201d In addition, gaining 24\/7 access to their practice went a long way to securing buy-in from the physicians.<\/p>\n You can also show front desk personnel how to easily check-in a patient and assign them to exam rooms using modern software \u2014 or demonstrate features to your financial support staff that can speed billing or more effectively track claims for your medical group.<\/p>\n You\u2019re going to want great customer support before, during and after the switch. When you\u2019re close to selecting the right vendor, get to know their customer support before you commit. What hours are they available? Are they based in the U.S.? Do they have a reputation for great support? Does your instinct tell you they\u2019ll continue to help after you transition to their new practice management system?<\/p>\n <\/p>\n","protected":false},"excerpt":{"rendered":" Want to help your medical group make a smooth transition to a new practice management system? Start with a few tips from a medical group that has \u2018been there, done that\u2019 \u2013 and save yourself some time.<\/p>\n","protected":false},"author":1,"featured_media":43233,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40],"tags":[176,187,188,130,178],"class_list":["post-15244","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-practice-management","tag-case-study","tag-on-demand-webinar","tag-pm-switch","tag-practice-management-software","tag-somerset-orthopedic"],"yoast_head":"\n1. Choose a User-Friendly System<\/h4>\n
2. Demonstrate the Best Features<\/h4>\n
3. Select a Vendor Likely to Deliver Great Customer Support<\/h4>\n