In our series of video testimonials, we ask clients for direct feedback on how they use cloud based software and services. We also want to know if they recommend web-based software to other medical practices.<\/p>\n
This time, we focused on their \u2018user experience.\u2019 Superior user experience (UX) is both a goal and a movement within the modern software industry. It goes beyond mere usability \u2014 it\u2019s how a human feels when they use specific technology.<\/p>\n
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Medical Software User Experience<\/strong><\/p>\n Many factors go into a superior user experience. For example, software that streamlines workflow for providers, allows for easy entry of multiple patient concerns, and that encourages patient engagement are recommended in the HIMSS User Experience in Electronic Health Records<\/strong> guidance.<\/p>\n For many providers, UX is just the feeling that the technology was truly designed with them, the end user in mind.<\/p>\n Users on \u2018User Experience\u2019<\/strong><\/p>\n We asked a couple of CareCloud users to describe their own user experience during a User Group for the 100+ doctor South Florida Medicine.<\/p>\n \u201cAnyone can learn how to use it. It doesn\u2019t matter what education you have, really,\u201d says Kaitlyn Salinas, Surgical Coordinator at Florida Urological Associates. Regarding the patient scheduler, \u201cYou don\u2019t really need to be trained on it for that long. You just click on it, the scheduler is right there. You can click on the arrow button, it goes to the next day and you look at the time. \u201c<\/p>\n Find out other ways she says CareCloud is user-friendly:<\/p>\n