Streamline Workflow, Increase Revenue.
CareCloud Central is a medical practice management solution that boosts productivity by automating the day-to-day tasks that slow you down. Central is much more than medical billing software. Sure, it has the tools to help you generate cleaner claims and reduce denials, but our easy-to-use practice management software also streamlines your workflow to deliver seamless handoffs across departments.
Central becomes your practice’s control center, delivering robust, real-time analytics through customizable reports and dashboards to ensure you know how your business is performing on the metrics that matter most.
Optimize Your Day
Simple Scheduling
Easily manage your practice’s schedule with our multi-view calendar and drag-and-drop online patient appointment scheduling. Front-desk staff are empowered with patient scheduling software that makes it easy to book and confirm appointments across locations, verify insurance eligibility in advance, and quickly check patients in and out.
Your practice will maximize efficiency with smoother handoffs across the team and reduce patient no-shows with automated patient reminders, so you can make the most of your day.
Code. Bill. Collect.
Straightforward Billing
Central’s web-based medical billing software takes the guesswork out of financial performance, so you can run a more efficient business. Innovations like CollectiveIQ, our collection of advanced automated billing rules—embedded in Central’s claims workflows—help you avoid costly errors, minimize re-work, and get paid faster. And, for those unavoidable denials, Central’s powerful collections capabilities help you quickly take action so revenue doesn’t slip through the cracks.
Plus, spot financial trends early with the industry’s most advanced analytics delivering real-time insight into your practice performance.
Know Your Business
Real-Time Reporting
Get powerful insights into your practice and make more informed decisions with Central’s customizable, easy-to-interpret dashboards and reports. Robust analytics deliver your practice’s financial, administrative and clinical performance through interactive charts and graphs.
View staff productivity levels, days in accounts receivable or how your performing against Meaningful Use objectives anywhere on the industry’s most modern cloud-based analytics software. It’s your business data, delivered the way you want it.
Full Suite of Practice Management Apps
Central Capabilities
Appointments
Central gives your front-desk staff extremely powerful — yet easy to use — scheduling capabilities to manage your busy workday. Easily book and confirm appointments, check-in and checkout patients, and view past, present, and future schedules across multiple providers and locations — daily, weekly, or monthly. Drag-and-drop capabilities combine with rich, color-coded views to make scheduling fast and intuitive.
Patients
Get a complete, well-organized picture of your patients all in one place with the ability to easily view and update patients’ demographics, insurance details, and account histories. You can also attach files, so you keep everything together — reducing paperwork and saving time. Plus, if you use our EHR, you can also view clinical information consolidated neatly in this app.
Billing
Simplify coding and charge entry, while avoiding costly mistakes with Central’s Billing app. It takes the stress out of preparing claims by auto-populating fields and providing built-in tools like diagnosis and CPT code lookups. An advanced collection of billing rules and real-time error alerts are built into the workflow to prevent mistakes, so you can prepare claims quickly and accurately.
Claims
Get paid faster and spend less time chasing down payments by sending cleaner claims. After you post charges in the Billing app, this app applies up-to-date billing rules to identify issues before submission, so you get more claims paid on the first attempt. When claims are ready, you simply move them to the app’s outbox for automated nightly submission.
Remittance
Keep accurate track of your payments and spot issues fast with a central remittance repository. Central features comprehensive capabilities that automatically post electronic remittance advice (ERAs) to patient accounts, while providing you with an easy, seamless way to scan and process paper-based explanation of benefits (EOBs). With all of these stored and linked to specific patients, you maintain full account histories and can quickly pull up details when patients have questions.
Collections
Managing insurance payments and following up on denials has never been easier than with CareCloud Central. Central automatically moves denied claims into this app and goes a step further by indicating the reason for each denial. Claims without responses also automatically appear in this app after a period of time, so you can follow up with payers. Powerful capabilities allow you to isolate payer denials and no-response claims — by payer, age, denial reasons and more — giving you immediate visibility into the status of claims across your organization.
Contracts
Easily store the payment structures and specific terms of your individual payer contracts in the Contracts app. Once the information is in the system, apply the terms to charges so you can effortlessly spot and react to underpayments and overpayments.
Analytics
Get robust analytics that deliver real-time insight into your operational, financial, and clinical performance. Featuring rich reports, customizable dashboards, and interactive charts and graphs, you can quickly see things like staff productivity levels, days in accounts receivable, and how you’re tracking against Meaningful Use objectives. Central’s advanced analytics takes the guesswork out of running your business, so you can make more informed decisions.
Your Transition Team
Go Live in Less Time
From constructing your practice in the cloud to configuring the system to enable billing for your specific payers, CareCloud’s Professional Services team ensures your transition is smooth and swift. Your Implementation Specialist oversees the whole process, so you have a single number to call with questions.