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FAQ

Frequently Asked Questions About CareCloud 

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What is CareCloud?
CareCloud is one of the leading fully HIPAA-compliant, cloud-based, and AI-powered healthcare solutions providers, offering a comprehensive suite of software, services, and solutions, including electronic health records (EHRs), revenue cycle management (RCM), practice management, medical billing and coding, telehealth, business intelligence (BI), patient engagement, and more, serving medical practices of all sizes.
CareCloud offers a comprehensive suite of software, services, and solutions, including revenue cycle management (RCM), electronic health records (EHRs), practice management, medical billing and coding, telehealth, business intelligence (BI), patient engagement, remote patient monitoring (RPM), chronic care management (CCM), robotic process automation (RPA), and more designed to empower healthcare providers of all sizes.
Yes, CareCloud’s platform is built to meet HIPAA standards and government security requirements for data handling, with clients retaining accountability for their specific HIPAA compliance responsibilities.
CareCloud supports a wide variety of healthcare organizations, ranging from primary care and specialty clinics to multi-location groups, urgent care centers, and ambulatory surgical centers. Our highly scalable solutions accommodate practices of all sizes, from solo practitioners to large healthcare organizations. CareCloud also offers customized workflows, features, and functionalities tailored to meet each practice’s unique needs.

CareCloud offers a comprehensive, cloud-based platform that integrates practice management, EHR, patient engagement, and revenue cycle management in one solution. Our user-friendly design, dedicated support, and seamless workflows help medical practices streamline operations while improving patient care outcomes.

CareCloud accelerates digital transformation by providing cloud-based solutions that automate workflows, integrate systems, and enable digital patient engagement. Our platform helps practices transition from paper-based operations to streamlined digital processes, improving efficiency and patient care delivery.
CareCloud provides multi-factor authentication (MFA), enabling users to access our enterprise-grade security features. All of the data retrieved can be end-to-end encrypted. Security audits are done at regular intervals. Our platform is HIPAA compliant with a continuous patient monitoring system and maintains a backup system for protecting sensitive patient data from unauthorized access.
CareCloud primarily serves over 70 medical specialties, including cardiology, family medicine, chiropractic, anesthesiology, urgent care, nephrology, endocrinology, pathology, radiology, urology, OB/Gyn, dermatology, internal medicine, gastroenterology, neurology, pain management, orthopedics, general surgery, allergy/immunology, pulmonology, rheumatology, proctology, and many more.
Yes, CareCloud offers customizable solutions designed for a wide range of medical specialties. Our platform allows practices to tailor workflows, templates, and features to fit their specific clinical and operational needs, helping improve efficiency and patient care across different specialties.
CareCloud pricing is customized to fit your practice’s size, specialty, and specific feature needs, ensuring you only pay for the solutions that best support your workflow and goals.
Yes, CareCloud offers robust integration capabilities with laboratories, pharmacies, imaging centers, and billing software using HL7 standards and seamless APIs, ensuring smooth data exchange and streamlined workflows across your healthcare ecosystem.
CareCloud is headquartered in Somerset, New Jersey, with over 10 additional offices in the United States, Sri Lanka, and Pakistan supporting healthcare providers nationwide.
CareCloud has been serving the healthcare industry for over two decades, providing HIPAA-compliant, cloud-based, and AI-powered healthcare solutions to medical practices across the United States.
You can stay updated on CareCloud’s latest news and announcements by visiting our official website’s News or Blog section. Additionally, following CareCloud on social media platforms like LinkedIn, Twitter, and Facebook is a great way to receive real-time updates and insights.
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