Millions of patients use ZocDoc every month to find doctors and book appointments. Using ZocDoc’s website or mobile app, patients can see doctors’ available appointment times, book visits instantly, and make informed healthcare choices based on verified reviews. The greater convenience and speed with which patients can find appointments makes it no wonder that ZocDoc’s popularity continues to rise every year. For participating doctors, this has translated into immense growth, with ZocDoc providing a key source of new patients to help them fill their schedules and grow their businesses.
ZocDoc is doing for patients what CareCloud is doing for providers—bringing modern technology solutions to the healthcare experience. And, with CareCloud’s commitment to helping medical groups run more efficiently and profitably—while staying focused on patient care—a partnership with ZocDoc was a natural fit. It enables joint clients to attract new patients via ZocDoc, while accelerating overall productivity with CareCloud Central, CareCloud’s modern, cloud-based practice management (PM) solution.
Juan Molina, CareCloud’s Director of Business Development, emphasizes, “The seamless integration between CareCloud and ZocDoc is yet another proof point in the power of an open and modern platform. Today’s practices are seeking better tools to help them thrive in an ever-changing landscape. Our integration allows them to grow their businesses while also meeting patient demand for online engagement.”
With the bi-directional integration between CareCloud Central and ZocDoc, now generally available, joint clients avoid having to update their PM and ZocDoc schedules manually to keep them in sync, reducing administrative work. Highlights of the integration include:
* ZocDoc automatically displays open appointment slots to patients based on the provider’s CareCloud schedule
* Appointments patients book through ZocDoc automatically appear in CareCloud
* CareCloud reflects appointment changes patients make via ZocDoc (e.g, cancellations, time changes) without manual intervention
Todd Edebohls, ZocDoc’s Vice President of Business Development remarks, “We believe open, collaborative systems make healthcare better for everyone. Our integration with CareCloud is an important step in delivering a more streamlined experience for patients and providers.”
