Finding the right electronic health record (EHR) for your practice is vital. Healthcare facilities need to switch to a new solution if the software they are using currently is no longer meeting their needs. Fortunately, there are a lot of reputed vendors providing top-notch electronic health records systems. But to make the right call, the following are some significant points that a medical practice needs to check to select the best EHR software:
Industry Experience & Reputation
The first thing to look at is the industry experience of the EHR vendor. Make sure to get in touch with a vendor with a proven record in the healthcare industry and a deep understanding of the needs of medical organizations. A reputable and experienced vendor knows everything about regulations, requirements, and ongoing and upcoming changes. The EHR software vendor must be a reputed name in the industry so your practice can enjoy peace of mind that you are getting the best services.
Exceptional User-Experience
The user experience plays a vital role in determining the success or failure of a solution. The tool must be easy-to-use and have simple navigation so that there will be no issues for the organization’s staff. For this purpose, implement electronic health records (EHR) software with a seamless workflow, which will help enhance the medical practice’s efficiency and productivity. Lastly, the providers must select software that is user-friendly and hassle-free.
Easily customizable
An easily customizable EHR solution is vital for the success of your medical practice. Every healthcare provider has its unique needs, and it is a challenging job to find the right software. For this purpose, make sure to prefer one that is flexible and easily customizable. Another thing to look at is the ability to add custom fields and other related options to get the most out of it. Authorized users must be free to change, add or hide specific fields to change workflow as desired.
HIPAA-compliant Software
The electronic health record software you choose must be HIPAA compliant so that the protected health information (PHI) stays secure and protected from potential breaches. Failing to do so will seriously harm the practice’s reputation, resulting in many difficulties in the form of reduced revenue and loss of patients. So, healthcare facilities must look for a certified, proactive EHR solution to enhance productivity and efficiency.
There are systems out there that won’t allow users to move forward if they are not submitting the proper documentation. It is essential to employ an EHR that can provide complete history so that the users will clearly understand the historical understanding. Furthermore, select the vendor with a solid reputation in the market for assisting customers with audits.
Complete Customer Support
Before making any final call, providers must select an EHR solution with excellent customer support. Support must be available around the clock, so there will be no issues. For this purpose, healthcare practices must get in touch with the users of a particular EHR system in which they are interested. This way, they will clearly understand how the solution’s existing customers feel about the services they are getting. A reputable electronic health record software vendor must have a friendly staff that can provide personalized care so that the medical practice always feels supported.
Interoperability is the Key
Interoperability is one of the most crucial factors to look for because healthcare practitioners can enhance their productivity with it. Always employ a solution that creates a seamless workflow by integrating easily with the other existing solutions. In this way, medical practices can take control of their workflow and quickly provide quality care. Having an open architecture helps healthcare facilities to have enhanced connectivity and interoperability.
Keep an Eye on the Cost
To avoid any hassle, the initial and long-term costs must also fit into your practice’s budget. Some solutions require initial costs for hardware installation, which might be costly. We recommended that you get an electronic health record system that offers cloud-based software, so there will be no initial cost for hardware installation.
Besides, you should prefer the vendor who provides you with a complete picture of what the EHR system will cost. There must be no hidden charges so that you will have a clear idea about the budget you should allocate for EHR integration.
CareCloud’s EHR
CareCloud Charts is an exceptional EHR designed to help providers drive better clinical, financial, and operational outcomes. With the integration of our solution, practices can become more productive, more profitable, and enjoy better results. With rich patient summaries, clinical decision support, and an innovative content store, the software is equipped with everything a practice is looking for.
Bottom Line
In this guide, we have discussed briefly the top things to consider before choosing the right EHR software for your practice. We have highlighted all the key points, such as cost, interoperability, customer support, compliance, customizable, and exceptional user experience. Moreover, we’ve also explained CareCloud’s EHR and how it will benefit practices for enhancing efficiency and productivity.