Steps for a Successful Telehealth Appointment with Your Provider
Completing a CareCloud Live telehealth appointment with your provider is simple!
BREEZE INSTRUCTIONS
The Breeze Patient Portal can be used to schedule a telehealth appointment, complete forms, submit copays and connect you to the CareCloud Live telehealth appointment with your provider via a computer or mobile device (iOS or Android).
To complete a telehealth appointment on your computer you will need to use a Google Chrome browser , a webcam and a microphone. For iOS you will need the Safari browser
and on Android, the Google Chrome browser
.
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SCHEDULE TELEHEALTH APPOINTMENT
You can call the practice to schedule a telehealth appointment. Or, you can use Breeze on your computer or the Breeze mobile apps (iOS or Android) to request a telehealth appointment if the ability to request appointments has been enabled by your practice.
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VIEW TELEHEALTH APPOINTMENT
On the day of your appointment, view your appointment schedule in Breeze on a computer or using the Breeze mobile apps (iOS or Android).
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CHECK-IN TO APPOINTMENT
Click the button to complete any forms and pay any copays required before your appointment.
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JOIN TELEHEALTH CALL
When check-in is complete, navigate back to the Appointments page and click the button to join the telehealth appointment.
Proceed with your telehealth appointment following the platform-specific steps linked to below.