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cirrusAI Voice

Turn Every Call into a Quality Opportunity

Stop relying on random call samples and manual reviews. With cirrusAI Voice, you get complete, AI-driven visibility into 100% of your patient calls, unlocking real-time insights that elevate performance, reduce turnover, and ensure patient-centered care.
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CareCloud cirrusAI Voice interface displaying AI-powered clinical voice documentation features for healthcare providers

cirrusAI Voice

AI-Driven Call Auditing Built for Healthcare Call Centers

cirrusAI Voice automatically reviews 100% of inbound calls using advanced AI, giving you instant visibility into agent performance, customer experience, and team-wide trends. Eliminate manual QA work, coach smarter, and improve service quality at scale
Boost Operational Efficiency:
Eliminate time-consuming manual QA with 100% AI-powered call audits, giving your team instant access to performance insights and trends.
Monitor and enhance every agent interaction to ensure consistent, high-quality patient communication across your call center.
cirrusAI Voice dashboard showing AI-powered call audits with performance insights and trends for improving patient communication in call centers.
Improved Call Experience
Comprehensive call analysis leads to enhanced communication clarity and reduced communication errors.
Efficient call handling ensures appointments and follow-ups are managed seamlessly, supporting better overall care.

With streamlined call handling, users get what they need without long waits.

How cirrusAI Voice work?

1

Call Capturing

Automatically captures and processes every inbound call across your call center.
2

AI-Powered Analysis

Uses advanced AI to evaluate each call against your custom KPIs, like tone, empathy, and script adherence.
3

Real-Time Scoring

Generates performance scores and summaries instantly for every agent interaction.
4

Visual Dashboards

Dynamic charts and graphs display team-wide trends, call volumes, and key metrics.
5

Call-Level Insights

Enables quick review of any call with playback, scorecards, and AI-generated summaries
6

Actionable Coaching Tools

Helps managers identify improvement areas and guide agents with data-backed feedback.

See It in Action

YouTube video thumbnail for cirrusAI Voice user guide, showcasing the AI-powered dashboard and key features overview
Testimonials

Practices like yours have transformed their operations with CareCloud. See how healthcare providers are enhancing efficiency and patient care with our innovative solutions.

4.8 / 5.0

G2, Capterra, and Google review logos for CareCloud customer feedback.

CareCloud has been the best decision our practice ever made.

Sharon Sinclair-
Physician Office Manager-

Get Started with cirrusAI Voice

Ready to transform your call center performance? Fill out the form below to schedule your personalized demo and see how cirrusAI Voice delivers 100% call coverage, real-time insights, and smarter coaching, built for healthcare and designed to scale.

Schedule a Demo


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