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FrontDesk Assist

Streamline Your Front-End Operations. Elevate Your Patient Experience.

Say goodbye to bottlenecks at the front desk and hello to greater efficiency, happier patients, and improved financial outcomes.
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CareCloud All-in-one

FrontDest Assist just part of our All-in-One Solution

Explore All-In-One
  • Practice Management
  • Electronic Health Records
  • Revenue Cycle Management
  • AI powered clinical documentation
  • Patient Engagement
  • Insurance claim submission
  • Robotic process automation
  • Physician Credentialing
  • Remote Patient Monitoring
  • Telehealth

Unlock Operational Excellence

FrontDesk Assist transforms your front-end workflows

FrontDesk Assist by CareCloud is a comprehensive, customizable front-office services solution that helps medical practices simplify scheduling, accelerate authorizations, and reduce administrative burdens—so your team can focus on what matters most—delivering exceptional care.

Appointment Scheduling

Eliminate delays and no-shows with efficient, centralized scheduling support.

Referral Management

Ensure timely and accurate processing of inbound and outbound referrals

Procedure Estimates & Prior Authorizations

Speed up time to treatment with faster approvals and clear, upfront cost estimates.

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Intergration

Seamlessly Integrated with Your RCM & EHR

FrontDesk Assist integrates natively with CareCloud’s EHR and RCM solutions, creating a seamless experience from check-in to reimbursement. Whether you’re looking to streamline operations, expand capacity, or improve financial performance, FrontDesk Assist delivers real-world results.
Comprehensive and customizable

Designed for Practices of All Sizes and Specialties

From ENT groups to primary care, FrontDesk Assist is trusted by practices nationwide to enhance their operational efficiency and deliver a better front-office experience.
A front desk healthcare receptionist assisting a lady, using medical billing software to manage patient registration and streamline provider services.
A front desk healthcare receptionist assisting a mother holding her child, using medical billing software to manage patient registration and streamline provider services.
Proven Results

Practices that adopt FrontDesk Assist report measurable improvements in front-office performance and patient experience

  • Reduced patient wait times
  • Lower front-desk workload
  • Faster, more efficient appointment workflows
  • Higher patient satisfaction and access to care

Ready to level up your front office?

Contact us today to see how CareCloud FrontDesk Assist can simplify your operations and elevate the patient journey.
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Talk to an Expert

quotation marks"Since deploying FrontDesk Assist, we’ve seen tangible improvements across our front-desk operations. Patient wait times are shorter, appointment scheduling is smoother, and our staff now spends far less time on administrative tasks." quotation marks

Mike Heck, CEO of Alpine ENT

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