The HFMA MAP Keys are the gold standard to measure revenue cycle performance. Developed
for the industry, by the industry. Created and continuously refined by the MAP Key Taskforce, a
collaborative group of HFMA leaders and revenue cycle experts, these KPIs offer a consistent,
unbiased framework for evaluating performance across hospitals, health systems, ambulatory
providers, physician organizations, and post-acute care settings. This standardization ensures
organizations can benchmark performance accurately, confidently, and meaningfully,
regardless of their size, structure, or service mix.
The 29 MAP Keys organized into five core categories:
To dive deeper into what each MAP Key measures, how it is calculated, and how it supports your improvement journey, access the full MAP Keys guide.
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