Practice Performance Index 2017: Not Standing Out is the Same As Being Invisible

By Andis Robeznieks Making Technology Work for Your Practice – The Way Forward In The New Medical Economy “Information technology is a big part of the Greater Rochester Independent Practice Association – IT and care management. Physicians can go online and find new data every day — most systems can’t do that. Our IT system […]

5 Questions for Hollyse Cooper, Practice Administrator, OrthoCarolina Hand Center

Orthopedic building with specialties in Pediatrics, Hand, Shoulder & Elbow, and Sports Medicine.

By Tobi Elkin Continuous change is the new norm in healthcare and staying ahead is a full-time job. Hollyse Cooper has worked as a practice administrator since 1993, including serving 11 years at the Charlotte, N.C.–based OrthoCarolina Hand Center, an orthopedic practice with expertise in hand, foot and ankle, hip and knee, shoulder and elbow, […]

What the Tech Sector Approach to CX can Teach Healthcare about PX

In a recent article from First Round Review titled, “The Case For Startups to Put CX at Their Core,” Dana Lindsay and Nice Weaver of San Francisco–based startup, eero, explain the way their company built a foundation for positive customer experience (what they label “CX”). While the healthcare industry is a unique market, I see […]

Building Burnout-Proof Culture In Your Medical Group

By Andis Robeznieks With physician burnout on the rise, new strategies and technologies are being tested to help support clinical teams while also driving growth There is growing recognition that physician burnout is a significant problem that can have tangible implications for patient care and staff turnover. Major reasons for burnout include lackluster performance of […]

5 Ways to Get Physicians On Board with Your Medical Group Decisions

Sometimes medical groups need to make major decisions. And whether it’s adding an ancillary service, opening a new office or updating your practice software, there comes a time when the talk turns to action. So when that day arrives, where do you start? How can you – already multitasking all day long – keep the […]

Tips to Retain Your Medical Group Staff

The U.S. economy is gaining traction. The overall unemployment rate is 5.3% – “ about half what it was in 2009/2010. But with the job outlook brighter than it’s been in years, you might worry about losing staff. And you could be right to be concerned.

How to Choose a HIPAA Compliant Data Backup Service

It seems like you need to choose so many things these days – a user-friendly EHR, an efficient practice management system, and even what computers you want your practice staff to use. Most of us associate data backup with a hard drive, or maybe even some flash external storage. But remember, you’re dealing with sensitive […]

3 Tips for Forming a Successful Mega Group

The many financial challenges of remaining independent are all too familiar to private practice physicians. Decreasing reimbursement, increasing costs, navigating ongoing healthcare reform are the top threats to profitability reported in the Practice Profitability Index.

Getting Staff Up-and-Running on Your New EHR

Most of the articles on electronic health records (EHR) focus on features, functionality, or the purchasing process. And, undoubtedly, each of these topics is vital. But perhaps just as critical to successful EHR adoption is how easily your staff adapts to the new software. If they have trouble, practice productivity will suffer. Below are some […]