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By Mandi Bishop The new medical economy is being driven by patients as consumers and the demands of value-based care to demonstrate and measure the patient experience. An understanding of how to practice patient-centered medicine is going to be integral
We search Google reviews for just about everything—from deciding a takeout order on a lazy Friday night, to comparing health insurance plans after starting a new job, and now even our doctors. Online reviews are the building blocks of your
By Leyl Black You’re spending money to get your practice and your website “found” — what are you doing to ensure that the people who land on your site actually schedule an appointment? One of the most effective ways to
By Sal Casillas Poor patient flow systems deliver poor results. Is your practice meeting scheduling call and check-in benchmarks for the “personal touch” points in a patient’s care?
By Sal Casillas Pacific Eye Associates, San Francisco’s largest independent multi-specialty ophthalmology practice, is redefining the patient experience. With 14 doctors (including 11 board-certified) on staff, Pacific Eye Associates sees a very high volume of patients daily. The practices has
By Sal Casillas New diabetic retinopathy diagnostic technology is helping primary care practices add eye screenings for 30 million diabetic patients and increasing HEDIS scores. Diabetic retinopathy is the main cause of preventable blindness in the United States in people
For many physicians, synergizing patient encounters and EHR systems has been akin to mastering the trick of rubbing your belly while patting your head. On one hand is the patient’s need for a strong connection with their doctor, while on
Most of the 1.9 trillion texts Americans sent from their smartphones to friends and family last year wouldn’t be secure enough for healthcare settings. It’s unfortunate, because texting is a quick, easy and effective way to communicate. It’s probably also
It’s becoming clear that the Affordable Care Act is working to cut the number of uninsured Americans. But are U.S. physicians ready for an influx of these newly insured patients? If you’re not ready, what are the best ways to
‘The Internet of Things,’ digital wearables, telehealth and the cloud will continue to revolutionize healthcare as we know it, Goldman Sachs predicts in a new report. And it all could save a lot of money. In this first installment of
