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Finding the perfect revenue cycle management solution is daunting. While your data visibility may be enhanced, the new software may be cumbrous and user-unfriendly, or it may take too long to train your staff – and you don’t have that
You’re doing all the right things with your claims: scrubbing them before submittal, filing them electronically within days of the service date, reviewing your EOBs, and continually monitoring collections. Your claims operations are a well-oiled machine… except for one payer
We can’t help but recall humanoids of Spielberg-movie lore or the post-apocalyptic imaginings of The Matrix Trilogy when we hear terms like artificial intelligence and machine learning. What many of us fail to realize is that like human intelligence, there
Introduction In today’s world, text messaging has become a convenient way for businesses to interact with customers. Healthcare practices are no exception to this trend. In truth, 89% of customers prefer text communication with businesses, and 63% of Americans say
Revenue cycle management is fundamental to running a successful practice, but filing claims to payers without having them denied and collecting bills in a timely manner isn’t always easy. To help streamline the process, we’ve outlined problematic revenue cycle management
In an October 2011 survey, Javelin Strategy & Research found that 54% of consumers use a credit or debit card most frequently to pay for goods or services. Only 21% relied on cash. Your practice already takes patient payments in
Most experts agree that the switch to ICD-10, now scheduled for Oct. 1, 2014, is long overdue. But depending on whose study you read, the costs of switching could be significant. It is impossible to deny that medicine and the
If you don’t give diligent attention to accounts receivable, collections can get messy – fast. Even if you feel that your A/R is running smoothly, it’s important to audit and clean up operations from time to time to ensure that
It’s long been a given that when it comes to doctor-patient interaction, one of the two parties may not always be completely honest with the other. Patients have been known to fib, in some instances, when certain sensitive questions arise.
We know why humans lie. It boils down to looking good to others and ourselves. University of Massachusetts psychologist Robert Feldman posits that this kind of activity is tied to our self-esteem levels. We lie to defend ourselves when we
