How to Fill Your Patient Schedule, During a Pandemic
In a pandemic world, where lockdowns and self-isolation mandates ebb and flow, inviting patients to rebook canceled appointments and schedule future treatments may seem daunting. As you work to re-open your practice, the question remains – how do you fill your patient schedule in the middle of a pandemic, and what is the safest way […]
Workforce Compliance for COVID-19
Working with COVID-19 As medical practices shift operational models, much of which includes remote workforce, telehealth, and staggered appointments many wonder what impact this will have to their staff. We spoke with Thomas Bell, National Franchise Director of ADP, to get insights on the current landscape of unemployment rates, and outlook for employers moving forward, […]
How To Effectively Communicate with Patients During COVID-19
The Importance of Patient Communication Medical practices now have more obligations on their plate than ever before. Already contending with schedule changes, increases in safety procedures and staff shortages, a deep sense of uncertainty also surrounds how best to communicate with patients during the pandemic. Important information like changes regarding patient care and education about […]
Effective Collection Strategies in Uncertain Times
Current Landscape Many medical practices are facing financial uncertainty as a result of the COVID-19 pandemic. Recent research cited in the Practice Pulse report reveals that while their primary focus is on caring for patients and keeping team members safe and healthy, providers have expressed growing concern over their revenue cycle and personnel management. As […]
Billing Medicare for Telehealth Visits
Billing Medicare for Telehealth Visits Telehealth has become a vital part of the current healthcare system, and many services can be delivered through telecommunication technology. This change has been most advantageous for patients in rural and isolated regions because they no longer must come to the clinic even though they can still receive the necessary […]
How to Document Your Revenue Cycle Management Process During COVID-19
You put in the daily work to make sure your practice is successful and thriving, treating and solving your patients’ medical problems – which is no easy feat in the best of times. During our current pandemic, you may see fewer patients and experience more downtime than before, with a significant portion of staff working […]
Deploying an Effective Remote Medical Workforce During The COVID-19 Pandemic
As coronavirus pushes businesses to reconsider policies and enact procedures to keep employees safe, navigating the technology and techniques that are powering an effective and secure remote workforce serving medical practices across the U.S. can be cumbersome. We’ve put together key areas for checks and balances to ensure reliable productivity and communication, even when working […]
Getting Your Practice Ready for Telehealth Visits
Telehealth is gaining popularity daily and it takes preparation to have a good virtual experience. There are three components to get your practice ready. Let’s go over each step, so you’re prepared to conduct telehealth visits. Let Your Patients Know You’re Offering Telehealth You need to let your patients know you’ll offer telehealth visits. There […]
6 Ways To Drive Revenue for Remote Practice Staff
In the midst of the COVID-19 pandemic, we know that it may be difficult for practice managers and providers to make the time needed to closely manage their revenue cycle. As it stands, many of you are struggling to meet the demands of your ultimate priority: seeing patients. Despite the already existing difficulties of patient […]
Growing Your Practice in the Era of the Empowered Patient
It doesn’t matter which specialty you practice or where you practice. The medical groups that will thrive three years, five years, even ten years from now will be those that have done this one thing particularly well. That thing? Patient Experience Management: attracting, keeping, and expanding their patient base. Something that was once almost a […]