Case Study | The Foot Group

Integrated Platform Brings Efficiency to Specialty Practice
5+ Per Week

Hours Saved

75% to 96%

Revenue Realization Rate

18% Reduction

Patient No-Show Rate

Case Study | The Foot Group

Integrated Platform Brings Efficiency to Specialty Practice

5+ Per Week

Hours Saved

75% to 96%

Revenue Realization Rate

18% Reduction

Patient No-Show Rate

Key Challenges

Key Challenges of The Foot Group
Solutions are not Designed For Podiatry

Like most practices, podiatry faces unique needs for medical billing, practice management and EHR. Most solutions aren’t designed to support podiatry workflows, requiring information to be entered in freehand, with no way to share information or custom built templates between practitioners.

Healthcare Landscape is Changing Faster Than Most Software

The healthcare landscape has undergone significant changes in the past five years, with these changes affecting healthcare costs, billing and even office management. The Foot Group first experienced this with ICD-10, when their practice management system started to get slower and more cumbersome to use.

Outsourced Billing was not Delivering on Results

Billing was outsourced to two different companies: one who failed to follow up on claims and another who failed to understand the billing requirements in podiatry, leading to errors, frustration and hours of wasted time.

Key Outcomes

Key Outcomes of The Foot Group
A Partner to Keep Pace with Change

As a practice already devoted to quality care, CareCloud supplied The Foot Group with a step-by-step personalized MIPS Action Plan for The Foot Group, taking all the guesswork out of meeting and submitting appropriate metrics using the integrated MIPS Dashboard. Poised for success under MIPS, CareCloud also helped get the Group’s FPRR up from 75% to over 96% and achieve a 96% revenue realization rate.

User-Friendly EHR Saves Time

CareCloud Charts/EHR helped meet the needs of the podiatry practice, with the ability to create custom templates to fit the unique workflows of each podiatrist in the office. Where a template is useful to both, it can easily be shared. These templates have reduced the amount of screen time spent during patient encounters and help standardize notations, making it easy to ensure continuity of care when the podiatrists see each other’s patients.

Providing a Better Patient Experience

Breeze has helped reduce administrative overhead by as much as an hour each day, automating intake to the Practice Management + EHR and sending reminders to patients. Breeze has resulted in an 18% reduction in the appointment no-show rate and has removed inevitable transcription errors that impacted reimbursement. Better yet, patients love the experience.

“CareCloud did a lot of work to help us get our practice back to where it should be.”
Dr. Karla Scanlon
Dr. Karla Scanlon

DPM, The Foot Group

Products Used in this Case Study

Fast Facts

Fast Facts

Corpus Christi Urology Profile

Specialty
Podiatry Practice
Physicians
2 Providers
Clinical Facilities
2 Locations
Team Size
3 Staff Members
Solutions

Solutions

The Foot Group Profile

Charts/EHR
Central/Practice Management
Concierge/RCM
Breeze/Patient Experience Management

Read the Complete The Foot Group
Case Study Now

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The Foot Group

Case Study | The Foot Group Integrated Platform Brings Efficiency to Specialty Practice 5+ Per Week Hours Saved 75% to 96% Revenue Realization Rate

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