You recognize some benefits of your practice’s patient portal – easier registration, improved communication and, potentially, better outcomes for patients more involved in their own healthcare.
But if you’re like most providers, your patients range from technology enthusiasts to a more reluctant/less digitally connected group. What’s the best strategy to engage these more challenging patients?
3 Ways to Drive Patient Engagement
Start with some of these tips from our patient engagement on-demand webinar:
Communicate
Talk to patients about easier communication and other benefits of your secure patient portal. Most portals also allow patients to request appointments, access clinical records, and pay medical bills online.
Stress Ease of Use
Using patient portal software should be no more complicated than checking e-mail. Mobile patient portals that patients can securely access from a tablet or smartphone make patient engagement even more convenient.
Market your Portal
Promote the availability of your patient portal throughout your practice, from information in the waiting room to reminders by staff at checkout.
To learn more tactics, watch our free on-demand webinar: “Practical Patient Engagement: Tips & Tricks for Improving the Patient Experience.”
