By some measures, Bay Urology is considered a small practice. Their staff boasts a close-knit group composed of two doctors, five nurses, two physician’s assistants, five clerical employees, and a practice administrator, most of which have worked together for nearly a decade.
However, the Mobile, AL practice is housed in the same complex as Providence Hospital, and as a result, contains over 30,000 patients in their database. In order to handle this capacity, Bay Urology requires a smart, fast, user-friendly practice management system.
Unhappy with their previous solution, Bay Urology made the switch to CareCloud Central in October 2010. They have since seen a decrease in administrative burdens, which has freed up more time for patients and increased profits.
“There’s a whole process that goes into getting paid,” said practice administrator Sheila Stokley. “If you don’t have the insurance set up right and you don’t have notes and comments and things along the way, you’re going to get denials. It’s the little things that can make or break your practice, and it’s those things CareCloud Central has helped us with.”
To read more about what Central did for Bay Urology, check out this independent case study by Software Advice, a trusted resource for practice management software buyers.
