How to Manage Overpayments: Paying Back Patients & Payers

Sometimes a medical practice gets reimbursed too much money for services provided, which leads to an overpayment.  The insurance carrier usually makes the overpayment, but sometimes patients pay too much for a particular service too. In either case, promptly return the overpayment to the appropriate person or payer. If a patient pays more than required, […]

3 Reasons Patients Love EHRs

Even if  Meaningful Use incentives do not drive your practice to adopt a new EHR, consider upgrading for patient satisfaction and engagement. Increased productivity, reduced costs, better care coordination – you probably know many of the EHR benefits from the provider perspective. But what’s really in it for your patients?

3 Reasons Your Patients Want You to Use an EHR

Even if your practice is not participating in Meaningful Use, there are many reasons to implement EHR software and start using a patient portal to connect with your patients – the biggest reason being the positive impact these technologies can have on patient care. Whether or not you are concerned with some of the other purported EHR […]

Using Patient Education To Yield Better Returns

With Stage 2 Meaningful Use’s engagement criteria finally, in place, patient education tops the list of priorities for many providers. And while many sources hype its importance, few focus on the tangible benefits of having an educated patient base. The fact is that providing your patients with useful information has not only been shown to […]

Treating Cyberchondria: How to Calm Online Self-Diagnosers

You spent years going through the rigors of med school and dealing with the grueling demands of residency. Not to mention, you’ve probably provided quality care to countless patients during your time practicing medicine. Why then, are so many patients combative of your diagnoses? One study points to the Internet as the leading cause of patient […]

Healthcare Goes Mobile

With smartphones dominating the telecommunications market and tablets growing ever more popular in the medical setting, the latest advancement in healthcare is the advent of mHealth – the use of mobile devices and applications in support of the practice of medicine. The technologies may be getting smaller and smaller, but the scope of their capabilities […]

Pros & Cons of Non-Physician Provider as Staff

If your practice is fortunate enough to be busy in this economy, you’re likely seeking cost-effective ways to enhance patient care and better accommodate your high patient load. Bringing on another full-time physician might be the ideal solution, but perhaps that’s too expensive a proposition. If you’re like many other practice managers, you may be […]

Pros & Cons of Non-Physician Provider as Staff